You know how much time and energy it takes to keep your buildings running smoothly if you’re a property manager. There’s always something to do—cleaning, maintenance, repairs, landscaping. It can be an endless list of chores.

Your residents are your number one priority. After all, they pay your salary! If you have messy or dirty property, attracting and retaining good tenants can be difficult. The cleaning job is more than just spraying down the bathroom with bleach. It’s about keeping the property fresh, safe, and clean for your tenants and guests. Here are our top tips for maintaining your cleaning schedule.

Start with a plan

Does your property cleaning strategy consist of “wet-and-go”? If it does, you’re not alone. But we’re here to tell you that cleaning a multi-family property is more than just wiping down the counters and calling it a day.

The reality is that to deliver results, cleaning has to be strategic, scalable, and efficient – and that’s where our expertise comes in. From defining a scope of work for each area of your property to determining the best cleaning process for your needs, we can help you create an effective plan that will save you time and money (and, yes, stress) in the long run.

Create a standard work order for each property

You’re a busy property manager with many different properties to manage. But that’s no excuse for not creating a standard work order covering each unit in commercial or residential property – and making sure it’s followed consistently by your cleaners.

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Why? You hire the best cleaning crew for the same reason: Consistency matters. It means tenants know what to expect each time they walk through their front door and that they’ll get what they need in every single unit, every time. And when tenants are happy, they’ll stay longer and pay more – which is precisely what you want.

Partnering with a professional cleaning company means having access to our years of experience – including what works and what doesn’t when it comes to cleaning procedures for multi-family properties.

By outlining the most effective daily tasks for each area of your property, like how to clean common areas, laundry rooms, and kitchen areas – we can help ensure that tenants are happy with their living spaces as well as lower maintenance costs.

Take care of the common areas

When people walk into your building, what do they see? Are there cobwebs hanging from corners? Is the floor dusty or sticky? Do the windows sparkle? Does the carpet look brand new? If not, you might be losing potential tenants. A clean property says, “I’m proud of this building,” and makes an excellent first impression.

Get rid of bad smells

You may not realize this, but if there’s a bad smell lingering in your apartment complex, you could be losing money. Pet odors, cigarette smoke, and other nasty scents make people want to move out in a hurry. If you’re looking for a quick fix, buying an air purifier can help get rid of odors in the short term. But if you’re looking for a more long-term solution, hiring a cleaning service is probably your best bet. A professional cleaning service can work with you to create a regular maintenance schedule that will keep your apartment complex smelling fresh and clean at all times of the year.

Get rid of pests

Nothing is more off-putting than walking into a room and seeing bugs crawling across the floor or ants marching up the wall. If you want to keep your tenants happy, you need to get rid of pests.

You can take several approaches. First, investigate how the pests got in and seal the openings so they can’t get back in. You might also use traps or bait stations to capture them. If you have a significant infestation, you may need to call an exterminator and pay for more extensive treatments.

Preventative maintenance

It’s always better to be proactive than reactive when maintaining your property. Regularly inspecting and cleaning your property will help prevent serious issues from developing down the road that can put a strain on your budget and stress you out.

For example, if you notice mold growing in one of your properties, take care of it immediately. The longer mold festers in an area, the worse it becomes. You’ll have to spend more money on removal services if the problem isn’t addressed immediately.

Benefits of Professional Cleaning Services for Property Managers

Reduced turnover rate

A high tenant turnover rate is costly for property managers because it impacts cash flow, rent collection, and vacancy rates. According to one survey, nearly half of renters would consider leaving their apartment if the unit was poorly maintained or dirty. To keep your tenants happy and boost retention, you should clean and maintain your property. This is a win-win for both you and your tenants. Your tenant gets a home they want to stay in, and you get less turnover!

Cleaning reduces maintenance costs

Did you know that routine cleaning can reduce maintenance costs? This is especially true for floor surfaces like tile and carpeting – floors that are cleaned routinely last longer than those that aren’t. This means less spending on capital costs, like replacement carpeting or tile. The same goes for countertops and fixtures in bathrooms and kitchens – they’re more likely to be damaged if they aren’t cleaned regularly.

Ensures the safety and health of residents

Because cleanliness affects the health of your residents, your property must stay clean at all times. A professional janitorial company can help ensure high levels of hygiene by guaranteeing clean floors, walls, windows, and other surfaces. Additionally, they will keep restrooms and common areas spotless to prevent the spread of germs.

Improved reputation management

Reputation is king in real estate management, and it takes only one disgruntled tenant to damage your reputation online. Hiring professional cleaners trained in customer service can reduce negative reviews from dissatisfied tenants who move out without conducting a thorough post-move-out clean or those who expect the building manager to complete routine cleaning tasks within occupied units.

Optimized time management

The average property manager spends nearly six hours per week on cleaning and maintenance tasks and more than 10 percent of the management fee on maintenance expenses. When you hand over cleaning duties to a professional, you can focus your time on other essential aspects of the business, such as filling vacancies, marketing the property, and planning events to engage with tenants.

Final Thoughts

The secret to success in many businesses is keeping customers happy, and nothing will ruin a good business reputation more quickly than poorly maintained facilities. Hiring a cleaning and maintenance service for your property can provide you with the flexibility to run your rental business. Same-day and overnight services are available for emergency needs. A reputable company will take the time to understand your needs, serve your tenants, and look after your pocketbook.