Exceptional customer service:
The company places a high value on customer service and strives to ensure that all clients are satisfied with their cleaning services. Arising Cleaning Company’s friendly and responsive customer service team is always available to answer any questions or concerns and ensure that clients receive prompt and effective solutions.
All of our Cleaners have went through a formal interview with our Executive Managers where their Conduct and Values are being evaluated before being part of the team.
They also had to go through certifications from Singapore Workforce Skills Qualifications (WSQ) thus they are aware about how to do the job safely as well as handling the equipments with care.
Deep Cleaning is more thorough, requiring specific professional equipments and covers more area, on the other hand Spring Cleaning is very basic, covers only the general areas and doesn’t require professional tools and equipment.
We will send a minimum of 2 workers to work on the smallest house unit. If the size is larger, we will send in more cleaners in order to complete the cleaning more efficiently.
We have an overall Operations Manager as well as a team of Executive Managers to supervise and inspect the quality of work that our team is providing.
We also have included a 24-hour Free Touch up Warranty so that you will ensure that every penny has been well spent because Team Arising will ensure that our client’s satisfaction is fulfilled.
Punctuality and Cancellation Policy
Client agrees to pay the full price of the cleaning service if cancellation is made less than 24 hours prior to the scheduled booking.
Should the client wish to reschedule, a reschedule fee will apply if it is made 3 days prior to the scheduled booking.
Client may cancel the cleaning service by giving 4 weeks (28 days) advanced notice.
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The Arising Cleaning Management
Highly Trained Cleaners
Our WSQ Certified full-time staffs are trained in all aspects of safety, storage of cleaning materials & equipment handling.
Free Touch-Up Cleaning
We offer free touch-up Cleaning within 24hrs* upon of notifying us if dissatisfied on the cleaning done by us to ensure high-quality results.
Cleaning Supplies Provided
Our team provides all the equipments, toiletries and cleaning materials needed to ensure thorough cleaning in every situation given upon us.